{"id":1093,"date":"2026-07-21T09:13:16","date_gmt":"2026-07-21T09:13:16","guid":{"rendered":"https:\/\/m-recruitment.co.za\/?post_type=awsm_job_openings&#038;p=1093"},"modified":"2026-07-21T09:13:16","modified_gmt":"2026-07-21T09:13:16","slug":"5-hotel-duty-manager-cape-town-r20000-to-r23000","status":"publish","type":"awsm_job_openings","link":"https:\/\/m-recruitment.co.za\/?awsm_job_openings=5-hotel-duty-manager-cape-town-r20000-to-r23000","title":{"rendered":"5* HOTEL DUTY MANAGER \u2013 CAPE TOWN &#8211; R20000 to R23000"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>5* HOTEL DUTY MANAGER \u2013 CAPE TOWN &#8211; R20000 to R23000 <\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The purpose of the position is to communicate with all guests at the property and&nbsp;to provide effective leadership through professional management and encouragement of all subordinates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Minimum Experience and Qualification Required:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Post matric hotel school qualification<\/li>\n\n\n\n<li>+3 years\u2019 experience in a 5-star hotel or similar environment<\/li>\n\n\n\n<li>Computer literacy including working Opera Cloud Knowledge<\/li>\n\n\n\n<li>Previous leadership role advantageous<\/li>\n\n\n\n<li>Excellent communication skills with a high level of English proficiency<\/li>\n\n\n\n<li>Ability to plan and implement strategic initiatives<\/li>\n\n\n\n<li>Ability to train and develop a team<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be motivated, enthusiastic, and energetic<\/li>\n\n\n\n<li>Be a team player, with a positive attitude<\/li>\n\n\n\n<li>Able to work shifts as well as under pressure<\/li>\n\n\n\n<li>Own transport preferable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key Performance Objectives:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To manage and oversee the daily operations in the hotel,<\/li>\n\n\n\n<li>Maintaining the required operating and service standard,<\/li>\n\n\n\n<li>Handling and resolving guest queries and complaints,<\/li>\n\n\n\n<li>Guest comment management,<\/li>\n\n\n\n<li>A high level of leadership and motivational skills,<\/li>\n\n\n\n<li>Must be trustworthy and able to work with the hotel and guest money,<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handle email requests in a professional and effective manner,<\/li>\n\n\n\n<li>Handle guest inquiries in a professional and effective manner,<\/li>\n\n\n\n<li>Ensure knowledge of hotel room categories and layout of the property,<\/li>\n\n\n\n<li>Ensure knowledge of different offerings at the property,<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assisting in the management of guest accounts:<\/li>\n\n\n\n<li>Operate the hotel\u2019s Property Management System: OPERA Cloud,<\/li>\n\n\n\n<li>Check guest in upon arrival and check them out upon departure,<\/li>\n\n\n\n<li>Operate the switchboard and direct calls,<\/li>\n\n\n\n<li>Restaurant bookings and hotel reservations<\/li>\n\n\n\n<li>Assisting in the daily operations in the Food and Beverage department during meal periods,<\/li>\n\n\n\n<li>Liaise effectively between departments.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please send updated CV in Word, together with a recent head and shoulders picture of yourself.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Should you not receive feedback from us within 7 days, please take your application as unsuccessful.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>5* HOTEL DUTY MANAGER \u2013 CAPE TOWN &#8211; R20000 to R23000 The purpose of the position is to communicate with all guests at the property and&nbsp;to provide effective leadership through professional management and encouragement of all subordinates. Minimum Experience and Qualification Required: Key Performance Objectives: Please send updated CV in Word, together with a recent [&hellip;]<\/p>\n","protected":false},"author":2,"template":"","meta":[],"class_list":["post-1093","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-hospitality","job-category-hotels","job-category-management","job-type-full-time","job-location-cape-town"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/m-recruitment.co.za\/index.php?rest_route=\/wp\/v2\/awsm_job_openings\/1093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m-recruitment.co.za\/index.php?rest_route=\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/m-recruitment.co.za\/index.php?rest_route=\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/m-recruitment.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/m-recruitment.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}